Travel Insurance, Certificates & Travel App
TRAVEL INSURANCE, CERTIFICATES & TRAVEL APP
The University’s Travel Insurance is provided by AIG (American International Group UK Limited). This provides cover for Directors, Employees, Emeritus Fellows, Associate Fellows and Students of the ºÚÁϳԹÏÍø and anyone travelling with the knowledge and consent of the University.
It should be noted that any Insurance cover is subject to terms & conditions and there may be restrictions and exclusions in place. Failure to comply with these conditions may prejudice the traveller’s position to recover losses in the event of a claim.
Please note: Our insurer will only be accepted from individuals with a ºÚÁϳԹÏÍø staff or student email address. If you need to make a claim and do not have a university email address, please contact uor-insurance@reading.ac.uk.
AIG Lifeline Plus Policy
A summary of its features and confirmation of cover for your trip are available here:
AIG Lifeline Travel Policy Wording
AIG Cover Confirmation Letter and Travel Pack
AIG Lifeline Plus virtual certificate Download Guide
AIG Lifeline Plus UoR policy number 0010016165
AIG Travel App - Install Before You Travel
- The AIG Travel Guard website provides information on the country you plan to visit and sign up for country-specific risk alerts.
AIG Travel Assistance App - The AIG Travel Assistance App provides access to emergency medical assistance, security, quick-call help button, GPS-enabled medical provider finder and geo-fenced check-in tool whilst travelling,
You will need to register for these services using your staff email address and UoR Policy Number 0010016165
UK Global Health Insurance Card - Apply Before You Travel
- Apply for a GHIC card if travelling in the EEA. The GHIC card lets you get necessary state healthcare in the EEA and some other countries, on the same basis as a resident of that country.
For Emergency Medical Treatment or Emergency Assistance
The UoR Travel Policy covers any eventuality of a traveller feeling unwell or suffering an accident whilst abroad - protecting against unforeseen eventualities.
Any traveller, as soon as feeling unwell, should contact the AIG Emergency Assistance line - their medical team will support where possible and appropriate, will arrange Guarantee of Payment with local medical facilities - thus removing the financial onus from the traveller.
Contact AIG Lifeline Plus Assistance Emergency Number immediately : +44 (0) 1273 456 463 (24 hours a day, 365 days a year). You will need to quote policy number 0010016165
To re-arrange travel details with our Travel Management company, Gray Dawes, please contact (0)1206 716111 info@gdg.travel (Out of hours / emergency please contact 0845 4708706)
Insurance Requirements when travelling to Sanctioned Countries or High Risk Territories
Sanctions consist of a wide range of political and/or economic measures which are put in place by international, regional and state bodies with the aim of influencing the behaviour of a particular
country’s regimes, individuals or groups. The types of sanctions measures put in place can vary widely including (inter alia): financial restrictions, import/export restrictions and travel bans.
Please check the latest update of ALL financial sanctions imposed in the UK here
If you are travelling to one of the sanctioned countries listed below, you must complete the Sanctioned territories referral questionnaire before you travel, which will be shared with our Insurance Broker. This will allow insurers to screen the information for any potential sanction breaches in advance and confirm whether cover can be provided. Travelling to such countries can increase the risk of travel, so our insurers need to consider carefully the full details of your planned activities before travel commences. The questionnaire should be completed as soon as possible, at least 21 days prior to departure and sent to uor-insurance@reading.ac.uk.
ºÚÁϳԹÏÍø Financial Sanctions Policy
In addition to Sanctioned countries, our insurers also require the university to declare trips to high risk territories. Due to these increased risks our insurers need to consider